O le TMS a TalkingChina e aofia ai mea nei:
CRM Fa'apitoa (Pulega o Sootaga ma Tagata Fa'atau):
● Tagata Faʻatau: faʻamatalaga faavae, faʻamaumauga o le faʻatauga, faʻamaumauga o pili, ma isi mea faapena;
● Faaliliu/Tupe Fa'atau: fa'amatalaga fa'avae, tulaga ma le fua fa'atatau, fa'amaumauga o le fa'atauga, fa'amaumauga o totogi, fa'amaumauga o iloiloga i totonu, ma isi mea fa'apena;
● Poloaiga Fa'atau: fa'amatalaga o totogifuapauina, fa'amatalaga o le galuega, so'otaga o faila, ma isi mea fa'apena;
● Tausiga o tusi: totogi ma totogi, maua ma totogi, tausaga o le teugātupe, ma isi mea faapena.
Pulega fa'apulega:
● Pulega o le HR (auai/a'oa'oga/fa'atinoga/totogi, ma isi mea fa'apena);
● pulega (tulafono ma aiaiga/minute o fonotaga/faasilasilaga o le pulega o faʻatauga, ma isi mea faapena)
Pulega o le faiga o galuega:
Puleaina o le faagasologa atoa o galuega faaliliu, e aofia ai le amataina, fuafuaina, faatinoina, faatinoina, ma le faai'uga.
Pulega o galuega faatino:
E aofia ai le auiliiliga ma le inisinia o galuega faaliliu; tofiga o galuega faaliliu ma le QA; puleaina o faasologa o taimi; DTP; faamautuina, ma isi mea faapena.
